New accounts not working on both app and desktop

I created a profile on my iPhone. It did not send me a verification email. So I logged onto desktop and created another profile, with a different email, and I got my verification email. But now the app says the user does not exist. Is your app not tied to your website?

Thank you for showing interest and signing up!
The forum and the app are seperate things so you need to sign up to both.

The forum is meant for the community to connect and help is improve our product through your feedback. The Forum is the place for those who are interested in giving back or simply want to follow updates and discussions.

You don’t need to have Forum account to use the app, but of course we would be super happy to hear your feedback!


thanks for description above. I hit the same “issue”. Maybe add some text for the chat bot tutorial ?

cheers J